How can we help you?
Our customer service is happy to help you!
Frequently asked questions
When will my order be delivered?
We ship worldwide. It takes 2 business days for order fulfilment. Shipping takes 5-12 days depending country. We will keep you updated every step of the way.
How much is the shipping cost?
We offer free shipping on all UK / EU orders over £100 / €115. A flat rate shipping fee of £10 or €10 applies to UK /EU orders less than £100 / €115.
What can I do if my item (or part of it) is damaged?
In the unlikely event of damaged or faulty goods, orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition. Please contact support for assistance.
Can I return my shoes?
Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition. Please contact support for assistance.
I changed my mind.
If you change your mind, you can cancel your order at any time until fulfillment is completed.